We're Here
To Help.
Have a question, feature request, or need help? Our support team is available 24/7 via email and Discord. We typically respond within a few hours.
Email Support
Get a detailed response within 24 hours. Best for account issues, billing questions, and feature requests.
support@kenerateai.comSend Email Discord Community
Join our active community for real-time help, share creations, get tips, and connect with other creators.
discord.gg/8VKWbzdxJoin Discord 24/7 Available
On email & Discord
< 24hr Response
Average email reply time
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Frequently Asked Questions
How fast do you respond?
Email support responds within 24 hours. Discord community support is available in real-time during peak hours.
Can I request a new AI model?
Absolutely! Drop a feature request in our Discord or email us. We regularly add new models based on user feedback.
I need help with billing or credits.
Email support@kenerateai.com with your account email and we'll resolve billing issues within 24 hours.
Do you offer enterprise plans?
Yes! For teams and businesses needing custom solutions, reach out via email for tailored pricing.